Privacy Policy

At EssayFlash, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI writing optimization and detection services.

By accessing or using EssayFlash, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Account credentials (encrypted passwords)
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences

1.2 Content and Usage Data

To provide our AI optimization and detection services, we collect:

• Text content you submit for optimization or detection
• Usage statistics and interaction data with our platform
• Request history and optimization preferences
• Chat conversation logs (when you use our chat feature)

1.3 Technical Information

We automatically collect certain technical data, including:

• IP address and device information
• Browser type and version
• Operating system information
• Cookies and similar tracking technologies
• Log data and error reports

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process your text, provide AI optimization and detection services, and deliver requested features
• Account Management: To create and manage your account, process payments, and provide customer support
• Service Improvement: To analyze usage patterns, improve our AI models, and enhance user experience
• Communication: To send service updates, respond to inquiries, and provide important notifications
• Security: To protect against fraud, unauthorized access, and ensure platform security
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Data Retention

We retain your personal information and content for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for a reasonable period afterward
• Content History: Your optimization and detection history is stored to allow you to review past requests
• Anonymous Analytics: Aggregated, anonymized data may be retained indefinitely for research and improvement
• Deletion Rights: You may request deletion of your data at any time (see Section 8)

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (payment processors, hosting services, analytics providers)
• AI Detection Partners: Anonymized content may be analyzed by third-party AI detection services (GPTZero, ZeroGPT, Originality.ai, etc.) to verify optimization quality
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality and security
• Preference Cookies: Remember your settings and customizations
• Analytics Cookies: Help us understand how users interact with our platform
• Marketing Cookies: Used to deliver relevant advertising (with your consent)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure authentication and password hashing
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Monitoring for suspicious activity and unauthorized access

While we strive to protect your information, no method of transmission over the internet is 100% secure. You acknowledge the inherent risks of online data transmission.

7. Third-Party Services

Our platform integrates with third-party services to enhance functionality:

• Payment Processors: Stripe and other payment gateways process financial transactions securely
• AI Detection Tools: Turnitin, GPTZero, Originality.ai, and similar services verify content authenticity
• Analytics Providers: Google Analytics and similar tools help us understand user behavior
• Cloud Services: AWS, Google Cloud, or similar providers host our infrastructure

These third parties have their own privacy policies. We encourage you to review them when interacting with external services.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal of Consent: Withdraw previously given consent at any time

To exercise these rights, contact us at support@essayflash.com. We will respond within 30 days.

9. Children's Privacy

EssayFlash is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will delete it promptly.

For users aged 13-18, we recommend obtaining parental consent before using our services, particularly in educational contexts.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including:

• Standard contractual clauses approved by regulatory authorities
• Privacy Shield certification (where applicable)
• Data processing agreements with third-party service providers

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting a notice on our website
• Sending an email to your registered address
• Displaying an in-app notification

Your continued use of EssayFlash after such changes constitutes acceptance of the updated policy. We encourage you to review this page regularly.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: