Privacy Policy
Last Updated: November 27, 2025
EssayFlash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered essay writing platform.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide directly to us, including:
- Name and email address (during registration)
- Account credentials (encrypted passwords)
- Profile information and preferences
- Payment and billing information (processed securely through third-party providers)
- Communication data when you contact our support team
1.2 Content and Usage Data
When you use our services, we collect:
- Essays, outlines, research materials, and documents you upload or create
- Topics, instructions, and prompts you provide to our AI
- Usage patterns, features accessed, and interaction data
- Generated content, edits, and revision history
1.3 Technical Information
We automatically collect technical data including:
- IP address, browser type, and device information
- Operating system and language preferences
- Cookies and similar tracking technologies
- Log data, error reports, and performance metrics
- Referring URLs and navigation paths
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI essay writing services
- AI Model Training: To train and improve our AI models (with anonymized and aggregated data)
- Personalization: To customize your experience and provide relevant suggestions
- Communication: To send service updates, notifications, and respond to inquiries
- Security: To detect, prevent, and address fraud, abuse, and security issues
- Analytics: To analyze usage patterns and improve service performance
- Legal Compliance: To comply with legal obligations and enforce our policies
- Marketing: To send promotional materials (with your consent, where required)
3. AI and Content Processing
3.1 AI Model Usage
We use third-party AI providers to process your content. Your data may be transmitted to these providers' servers for processing. We use anonymization techniques where possible and ensure our AI providers comply with strict data protection standards.
3.2 Content Ownership
You retain all intellectual property rights to the content you create, upload, or generate using our platform. We do not claim ownership of your essays, research, or documents.
3.3 Data for Improvement
With your consent, we may use anonymized and aggregated content data to improve our AI models and services. You can opt out of this in your account settings.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our platform (e.g., hosting, payment processing, AI providers)
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of EssayFlash, users, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share specific information
5. Data Storage and Security
5.1 Security Measures
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication protocols
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Intrusion detection and prevention systems
5.2 Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time through your account settings or by contacting us.
5.3 Data Location
Your data may be stored and processed in servers located in various jurisdictions. We ensure appropriate safeguards are in place for international data transfers.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information
- Data Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to processing of your personal information
- Restrict: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for data processing where consent was the basis
To exercise these rights, please contact us at support@essayflash.com or through your account settings.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic platform functionality and security
- Performance Cookies: Help us understand how you use our services
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into usage patterns and performance
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
8. Third-Party Services
Our platform may integrate with third-party services, including:
- AI providers
- Payment processors
- Analytics services
- Cloud hosting providers
- Communication tools
These third parties have their own privacy policies. We are not responsible for their privacy practices and encourage you to review their policies.
9. Children's Privacy
Our services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
Users between 13 and 18 should have parental or guardian consent to use our services.
10. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.
By using our services, you consent to the transfer of your information to these countries. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
To exercise these rights, contact us at support@essayflash.com with "California Privacy Rights" in the subject line.
12. GDPR Rights (European Users)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making and profiling
Our legal basis for processing your data includes consent, contractual necessity, legal obligations, and legitimate interests. To exercise your GDPR rights, contact our Data Protection Officer at support@essayflash.com.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our platform with a new "Last Updated" date
- Sending an email notification to your registered email address
- Displaying a prominent notice on our platform
Your continued use of our services after such notification constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@essayflash.com
We will respond to your inquiry within 30 days of receipt.
By using EssayFlash, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
This Privacy Policy is effective as of November 27, 2025, and applies to all users of the EssayFlash platform.